Kenya Airways suspends ticket services in Malawi due to forex crisis

Kenya Airways has suspended ticket sales for all travel agencies in Malawi barely a day after Ethiopian Airlines did the same.
Wilson Chipangura, Guest Reporter

Kenya Airways has suspended ticket sales for all travel agencies in Malawi barely a day after Ethiopian Airlines did the same.

A statement released by Kenya Airways says this is due to increasing difficulties in repatriating foreign currency in Malawi.

“Following increasing foreign currency repatriation difficulties experienced in Malawi in the recent past, Kenya Airways regret to inform our Trade Partners that Kenya Airways has suspended ticket issuance authority in the Malawi market.

“Subsequently, with immediate effect the ticketing authority for all agents (including KQ CTOs and ATOs) in Malawi shall be withdrawn until further notice,” reads part of the statement.

The airline has since advised affected travelers to buy tickets online, where they must make payments using a credit or debit card.

Kenya Airways assured its Malawian customers that it was working on a solution.

Ethiopian Airlines also suspended its ticketing services in Malawi due to the currency crisis on Tuesday.

Malawi has been facing a currency crisis for months and the government reportedly opened the tobacco market earlier to boost its foreign exchange reserves, but the problem appears to persist.

RosGwen24 News
RosGwen24 News
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